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Computer Network Support Specialists

Analyze, test, troubleshoot, and evaluate existing network systems, such as local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Perform network maintenance to ensure networks operate correctly with minimal interruption.

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Skills Needed

69%

Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

63%

Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

60%

Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

60%

Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

56%

Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

56%

Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

56%

Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

56%

Speaking - Talking to others to convey information effectively.

53%

Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

53%

Troubleshooting - Determining causes of operating errors and deciding what to do about it.

50%

Writing - Communicating effectively in writing as appropriate for the needs of the audience.

50%

Operation Monitoring - Watching gauges, dials, or other indicators to make sure a machine is working properly.

50%

Time Management - Managing one's own time and the time of others.

50%

Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

47%

Repairing - Repairing machines or systems using the needed tools.

47%

Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

47%

Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

44%

Coordination - Adjusting actions in relation to others' actions.

44%

Installation - Installing equipment, machines, wiring, or programs to meet specifications.

41%

Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

41%

Instructing - Teaching others how to do something.

41%

Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

38%

Service Orientation - Actively looking for ways to help people.

38%

Equipment Selection - Determining the kind of tools and equipment needed to do a job.

31%

Negotiation - Bringing others together and trying to reconcile differences.

31%

Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

31%

Persuasion - Persuading others to change their minds or behavior.

31%

Programming - Writing computer programs for various purposes.

28%

Mathematics - Using mathematics to solve problems.

28%

Technology Design - Generating or adapting equipment and technology to serve user needs.

25%

Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

25%

Operation and Control - Controlling operations of equipment or systems.

22%

Science - Using scientific rules and methods to solve problems.

22%

Operations Analysis - Analyzing needs and product requirements to create a design.

13%

Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

Wages

This following graph displays the lower, median and upper income potential of the job.

 
  • Lower Income Salary $35k
  • Median Income Salary$53k
  • Upper Income Salary $86k

Employment Projections for this Job

 

Education Pathway

High school courses

  • Below A rigorous high school STEM education - versus the minimum required for graduation - prepares students to come up with creative solutions to tough problems, better preparing them for college and new careers.

  • Recommended years of math:
    0 1 0 1
  • Recommended years of science:
    0 1 0 1

Degree Levels Offered

    • CISCO Certified Network Associate (CCNA) Routing a
    • CIT-NET CLIENT/SERVER-AAS
    • CIT-NETWORK SECURITY-AAS
    • CIT-SOFTWARE-PROGRAMMING-AAS
    • Cisco Cert Network Pro Cert
    • Comp Info Tech, Networking-AAS
    • Comp TIA Certification Preparation
    • CompTIA Security+ Certificate
    • Computer Science BA
    • Computer Science BSCS
    • Computer Science PHD
    • Network Specialist
    • CISCO Certified Network Associate (CCNA) Wireless
    • CIT-NET ROUTER/SWITCH-AAS
    • CIT-NETWORKING-AAS
    • Cisco Cert Network Assoc Cert
    • Cisco certification: Cisco Ce
    • Comp Sci & Engrg (2nd Major)
    • CompTIA A+ & Network+
    • Computer Networking Technology
    • Computer Science BS
    • Computer Science MSCS
    • Cyber Seccurity-AAS
    • Networking/Server Tech-AAS

Education by degree The following are the total graduates from all the Nevada System of Higher Education institutions in 2014-2015 school year.

  • 61

    Associate's Degree

  • 98

    Bachelor's Degree

  • 241

    Certificate Of Less Than One Year

  • 3

    Doctoral Degree (academic)

  • 10

    Master's Degree